Frequently Asked Questions

Is there a guarantee?

If you’re unhappy, you can cancel your subscription at any time.

What if the course is too Advanced/not advanced enough?

If you’d like to change course, then go to My Profile/Account.

When will I be charged?

If you subscribe to the monthly membership, you will be charged on the same day every month e.g. 5th September, 5th October etc. If you subscribe to the yearly membership, you will be charged on the same date every year.

How can I edit my billing information?

Log in and click on My Profile/Account.

What if I have a question? Can I ask Luke?

Luke will be happy to answer all questions and queries. If you have a question, simply contact us through the contact page.

Is notation provided in each lesson?

Yes. Both ABC and Staff Notation will be available in each lesson. Luke encourages every student to try learning by ear as much as possible.

Can I take the lessons on different devices?

Once you have subscribed to a course you will be able to access it on any device.

How can I cancel my subscription?

You can unsubscribe at any time. Login and click on My profile/Account and click “Unsubscribe”.

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